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How to minimize VoIP downtime

Businesses that focus heavily on sales and customer service need a reliable, efficient, and effective telecommunications system. If their services break down even for just a day, the losses will be significant, which is why a well-crafted disaster recovery plan should include protecting the company’s Voice over Internet Protocol (VoIP) telephony system.

The risks posed by Windows 10 bloatware

While you might think that getting free software with your new Windows 10-powered device sounds like a good idea, it’s not. Beyond taking up storage space and diverting processing power, pre-installed software such as trial versions of video games, antivirus programs, and web browser toolbars — collectively called “bloatware” — can make your device vulnerable to cyberattacks.

Should you get an SSD for your Mac?

In recent years, solid state drives (SSDs) have replaced hard disk drives (HDDs) as the storage option of choice on personal computers, Mac devices included. Here are some of the numerous advantages of updating your Mac with an SSD.
They’re faster
SSDs have the clear advantage over HDDs in terms of data access speed.

The cloud and virtualization explained

Virtualization and cloud computing can be confusing, especially to business owners who are not familiar with them. But when you understand their differences, you’ll be able to best take advantage of these technologies.

Virtualization
Imagine a company with five servers, each assigned a single task such as storage, email, etc.

CRM optimization best practices

Building rapport with customers has never been easier with customer relationship management (CRM) software. You can keep track of contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. If you want to know how to make the most out of your CRM, follow these tips.

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