Here’s how 5G revolutionizes VoIP

5G is the next generation of wireless technology, and it is set to revolutionize the way we use the internet mainly because of its vastly improved speed. This improved speed, as well as 5G’s reduced latency, make 5G the ideal technology for Voice over Internet Protocol (VoIP) applications. Given all these benefits, businesses should definitely […]

UC cloud migration: Crucial tips to keep in mind

Moving unified communications (UC) systems to the cloud can be a daunting task. If the migration is not planned carefully, this can lead to disastrous consequences for your business. Otherwise, it offers many significant benefits, including augmented security and scalability. In this blog post, we outline crucial tips to keep in mind when planning your […]

How theft of service impacts business VoIP networks

Voice over Internet Protocol (VoIP) networks are vulnerable to a wide range of scams and fraudulent activities, including theft of service. In this article, we will discuss what theft of service is and how it impacts businesses’ VoIP networks. We will also provide tips on how organizations can prevent or reduce the risks of this […]

Why you should consider using softphones

Office desk phones are quickly becoming obsolete as many employees work off site. This is why forward-thinking businesses are using softphones instead of traditional telephony systems for most, if not all, of their communications. If your company hasn’t already done so, here are some compelling reasons to start using softphones. Anytime, anywhere business phone Softphones […]

How to keep callers engaged while on hold in a call

If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features. VoIP phone systems can help make waiting on […]

Choosing between Microsoft Teams and Google Meet

Microsoft Teams and Google Meet are two of the most popular online communication platforms today, thanks to their robust set of features that make staying connected with clients and colleagues easy and convenient. As the two tools are pretty much the same in terms of functionality, picking just one can be a challenge. Here, we […]

Get VoIP-ready for the holidays

For many businesses, the holidays can be one of the busiest times of the year, with clients calling left and right. Fortunately, Voice over Internet Protocol (VoIP) systems offer numerous cloud-enabled features that ought to help you handle large volumes of calls and cover periods when you are closed. However, if you don’t optimize their […]

How to know if your VoIP system is in danger

Voice over Internet Protocol (VoIP) systems are known for enabling mobile workforces, reducing costs, and offering advanced call features. However, what many people may not know is that VoIP systems are not immune to hackers and cyberattacks. Here are the signs that might indicate that your VoIP system is being hacked. 1. Irregularities in your […]

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