Businesses that focus heavily on sales and customer service need a reliable, efficient, and effective telecommunications system. If their services break down even for just a day, the losses will be significant, which is why a well-crafted disaster recovery plan should include protecting the company’s Voice over Internet Protocol (VoIP) telephony system.

Companies such as Apple, Samsung, and others have turned mobile phones into mini-computers that can serve as a substitute for your laptop, or as a storage device. If you’re using a smartphone as a communications and storage device, backing up now would be a wise move.

Technology changes so rapidly. With disaster recovery (DR), we see business owners clinging to ideas that no longer apply. What kind of DR myths are still widely accepted by the masses? Here are three that need to be retired immediately. 

Tape backups are the best DR solution
Backup tapes are physical objects that deteriorate over time.

Although many business owners think that Virtualization and Disaster Recovery (DR) are two separate services, the former can actually be used as a legitimate solution to the latter. Here’s how it works, along with some pointers to keep in mind should you choose virtualization as your disaster recovery plan.

Your service provider, tasked with looking after your company’s IT, has kept your business up and running for the past 10 years. Unfortunately, that kind of longevity in developing continuity plans can result in some providers overlooking or underestimating certain issues.

Truly understanding the ins and outs of virtualization is not for the faint hearted. It’s a complicated field that is constantly evolving, but one thing mostly remains the same: its benefits. Read on for a simple recap of just a few of virtualization’s greatest advantages.

Ransomware takes your data hostage and demands a payment for its recovery. While it may seem like there’s no other choice but to pay the ransom, you should never give in to the hacker’s demands. Before the next wave of ransomware comes around, it’s important to protect your business with virtual disaster recovery solutions.

The virtualization market is dominated by two vendors: Amazon Web Services and VMware. Both have the largest market share in their respective fields, the former in cloud-based solutions and the latter in on-premises virtualization. Now, those two platforms are compatible with each other.

One of the most brutal hurricane seasons on record is coming to a close and many small businesses are already planning for the next. Regardless of your organization’s location, you need to be prepared for any kind of disaster, natural or manmade. Virtualization is one of your best bets for staying operational through thick and thin.

Voice over IP (VoIP) phone systems offer far superior mobility, functionality, and cost-efficiency than traditional landlines. But like any computer system, it can be vulnerable to service disruptions, equipment failure, and cyberattacks. With proper preparation, however, your phone systems can weather any disaster.