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Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of […]

The Google Cloud Platform can do virtually any business computing task you need it to. From pre-written machine learning modules to high-end data analysis, it’s limited only by the internet connection you use to access it. But now, even that is being improved upon. What is Google Cloud Platform? Similar to Amazon Web Services or […]

You use a computer, smartphone, or tablet — or all three — to surf the web. So wouldn’t it be great if you could share the sites that you’re browsing between devices? If you’re using an Android phone and Windows 10, now you can. According to Gartner, Android operating systems held 81.7 percent of the […]

With 4.75 billion pieces of content shared on Facebook and 500 million tweets shared every day, harnessing crucial social media data is becoming an increasingly monumental task. Businesses need to leverage social media in order to deliver relevant and personalized content to customers. You can make it happen by taking these four steps: Identify what’s […]

More businesses are moving their operations to the cloud, but sadly some applications are getting left behind. Today, customers want to access their desktop software as easily as they can access their G Suite apps from any device. Luckily, Google listened to their customers and developed new features with Citrix. Workspace Service Organizations often struggle […]

VoIP (Voice over Internet Protocol) service providers are fully aware of the causes of static, dropped calls, and other problems that occasionally diminish call quality, and may offer higher speed plans as a solution. The same problems may persist and you may end up switching to other providers, but it’s not likely to eliminate the […]

Pairing your business with the right productivity-enhancing tool is a challenge. Fortunately, you can choose between two popular options: Office 2016 and Office 365. But which is right for you? Here are three main differences that may help you decide. How they’re paid for Office 2016 is a stand-alone suite, and regardless of the quantity […]

Microsoft pays more attention to customer feedback than you might think. Many business owners who complained about having to purchase Office 365 and Windows 10 separately are finally getting what they wanted: Microsoft 365. Microsoft 365 combines Office 365, Windows 10 and Enterprise Mobility + Security into one solution, which will be available in two […]

New IT trends are usually equal parts exciting and confusing. Today, that generalization describes blockchain technology perfectly. It’s a complex concept that has the potential to totally revolutionize every industry — including healthcare. Even if you have no plan to invest in blockchain soon, you need to understand what it is. What is blockchain? Although […]

You’ve all heard of viruses, spyware, ransomware and trojans. But did you know that they’re all types of malware? They’re all designed to ruin your digital life, but different types of malware put your computer at risk in different ways. Understanding what sets them apart can keep your business guarded. Viruses Once created to annoy […]