Is AI-powered VoIP the next step?

The use of artificial intelligence (AI) is becoming increasingly common across numerous industries. In fact, AI-powered Voice over Internet Protocol (VoIP) technology is reshaping business telecommunications. These are the features your company will benefit from the most. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically respond to customer […]

3 Ways AI is changing the healthcare sector

Technology plays an important role in streamlining business processes. Artificial intelligence (AI), for example, is making huge strides in the healthcare industry, not only helping medical professionals better care for their patients, but also giving people proactive means of managing their health and lifestyle. Virtual personal health assistants At the helm of the AI revolution […]

Technology: Shaping the future of healthcare

Digital technology has revolutionized many industries, and it’s no surprise that it’s making waves in healthcare. Numerous advancements are helping reform unsustainable healthcare systems, develop cheaper, faster, and more effective cures for diseases, and improve the welfare of patients and healthcare providers alike. The future of medicine and healthcare simply lies in successfully leveraging these […]

How AI can shape the future of VoIP

Artificial intelligence (AI) and Voice over Internet Protocol (VoIP) are among the fastest-growing elements in the technology industry. Emerging AI-driven applications and cloud-based services provide significant enhancements to businesses, with AI’s cognitive nature and VoIP’s cost-saving potential proving to be a match made in heaven. As time goes by, these technologies will become staples in […]

AI and eCommerce: All you need to know

If you run or manage an eCommerce business and are wondering how you can benefit from artificial intelligence (AI), you’re in luck. We’ve come up with a list of the most important reasons for your business to adopt AI. Predicting what your customers want AI has many uses in eCommerce, benefiting both the business and […]

How AI is revolutionizing healthcare

Artificial intelligence (AI) has the potential to radically change the face of the healthcare industry — in fact, it already has. Here are some of the ways that AI has benefited medical professionals and patients alike. Virtual personal health assistants At the helm of the AI revolution are virtual personal health assistants. A lot of […]

Is AI-powered VoIP the next step?

Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of businesses’ operations, AI developers are introducing advances in VoIP telephony that will take automation to a whole new level. Contact center operations Highly […]

The latest and greatest Office 365 updates

If you’re an Office 365 subscriber, you’re in for some souped-up enhancements. Most involve artificial intelligence (AI) making sense of your data for you, so you spend less time and effort manually processing it. Here are a few of the latest enhancements that’ll give you more time for value-added tasks (and for coffee breaks and […]

AI and its effects on healthcare

Technological advancements have brought us much closer to artificial intelligence (AI), such as cars that drive themselves and robots that interpret and summarize the news. AI is helping humankind in various industries, and healthcare is close to the top of that list. Virtual personal health assistants At the helm of the AI revolution are virtual […]

How AI helps e-commerce businesses

Many business owners are looking to artificial intelligence (AI, or “machine learning”) for its potential to improve communications with their customers. It is predicted that by 2020, 85% of all interactions will originate from machine learning “bots.” If you operate an e-commerce business and are wondering how you can benefit from bots, you’re in luck. […]

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