The cloud is the best thing that ever happened to small- and medium-sized businesses (SMBs). That’s because technologies that were previously available only to large enterprises are now within their reach.
However, not all SMBs are willing to make the transition to the cloud, either because they think it’s expensive or less safe than on-premises systems.
Business owners must be realistic about how they deal with catastrophes and prepare for them now. Baltimore businesses, in particular, are no stranger to devastating disasters. In May, the region experienced massive flooding that halted all business activities, resulting in millions of dollars in damage and lost revenue.
Voicemail, Do Not Disturb, and call recording are some of the obvious reasons why companies choose VoIP services for their communication needs. But other VoIP features are often underutilized, like customizable hold music or in-call coaching. For a more efficient work flow, check out these overlooked features.
Phishing scams disguise malicious links and emails as messages from trusted sources. The most recent scam to watch out for almost perfectly imitates a trusted invitation to collaborate through Microsoft SharePoint. It’s a three-step attack that’s easy to avoid if you know how it works.
Whether you want to have a darker color scheme, run several apps at the same time, or display multiple desktops, Windows 10 gives you many options to personalize your PC. And while some customization options are less obvious than others, it is worth the effort to get your Windows 10 to look and function the way you want it to.
Taking work home, or practically anywhere, has never been easier. The bring your own device (BYOD) strategy has become a popular approach for many businesses to conduct work more efficiently and flexibly. But this strategy is not without risks. BYOD, if not implemented correctly, can make your system susceptible to a number of attacks.
When a new iOS update is released, you may get so amped that you immediately tap on that Download and Install button. The next thing you know, you’re saddled with new software that causes headache after headache. To avoid this fate, here are six tips to ensure that your next iOS update goes without a hitch.
Many business owners are looking to artificial intelligence (AI, or “machine learning”) for its potential to improve communications with their customers. It is predicted that by 2020, 85% of all interactions will originate from machine learning “bots.
Your service provider, tasked with looking after your company’s IT, has kept your business up and running for the past 10 years. Unfortunately, that kind of longevity in developing continuity plans can result in some providers overlooking or underestimating certain issues.
It’s a fact of life that electronic devices don’t stay on top of the market for very long. That nice new Android tablet with all the latest apps and games will soon be replaced with a newer version, and you have the decision to upgrade or be left with a useless piece of metal and plastic.
