How softphones enhance business performance

When working remotely, there are many tools your business can use to communicate. You have email, old-fashioned phone calls, internal discussion forums, and issue tracking software. However, if you want to dramatically improve business performance, softphones are the way to go. Anytime, anywhere business phone Softphones are essentially a type of application that you can […]

Top considerations when collecting customer data

Businesses are collecting, processing, and storing data at a breakneck pace, and it’s increasingly difficult to keep up. Despite the importance of business intelligence, it’s important to collect data that is actually useful and relevant. A few essential tips will prevent the most common challenges. Before we jump into our tips for data collection, we […]

CRM optimization best practices

Building rapport with customers has never been easier with customer relationship management (CRM) software. You can keep track of contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. If you want to know how to make the most out of your CRM, follow these tips. Always update customer […]

Is your cloud solution going over budget?

If you want to increase collaboration, productivity, and security all while keeping costs down, the cloud is the perfect solution. But if you’re not careful, hidden charges can creep up on your monthly bill, preventing you from truly reaping the benefits of the cloud. Fortunately, there are some things you can do to bring these […]

How to make the most of your CRM

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of […]

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