Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization.
Need help getting some work done? Microsoft constantly releases new Office 365 features that can give you an edge over the pile of work on your computer. With some of the new Office 365 features, you can Skype over a document with your coworkers, plot charts into Excel with ease, and even sign for a document electronically with any device.
In May 2019, Microsoft will be releasing another Windows 10 major update with security patches, bug fixes, and new features. More than improving user experience, these updates will help your organization secure your IT systems. If you can’t afford to let an update be a long and frustrating process, here are some tips that will speed it up.
With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them.
Apple’s iOS has been through countless updates over the years. It’s hard to keep up with all the new features and settings, so we don’t blame you for feeling overwhelmed with how to set up a new iPad. Although every user has different preferences, there are at least five configurations most people can agree on.
Many small- and medium-sized businesses (SMBs) nowadays build and maintain their own website to reach more customers. But because a majority of your competitors also have a website, an underperforming site just won’t do. Follow these web design trends to increase web traffic and boost your bottom line.
Almost half of all email traffic is said to be spam. Email spam is any unsolicited message that tends to be sent in bulk. Spam is not only annoying but dangerous. They can be junk filling up an inbox, distracting users from important messages and hampering office productivity.
Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most business disruptions. Here are some things to consider when developing a business continuity plan (BCP).
Backup your data, applications, and servers
Today, companies are more dependent than ever on IT and data.
As you learn about the various features of your Android smartphone, you will come across location services and whether or not you want to approve them. If you think this convenient feature is harmless, think again. Sometimes it’s best to hide your location in your smartphone as this can affect your device’s security.
Hypervisors have changed the game of cybersecurity. They provide unmatched cyber protection for your data as they keep it in the cloud. However, hypervisors still have vulnerabilities that hackers can exploit. Find out how their weak points can be addressed.
