What are business phone systems capable of today?

As the world becomes increasingly interconnected, businesses require robust and versatile communication systems to maintain a competitive edge. Today’s business phone systems have evolved to meet these demands, leveraging the power of cloud and cutting-edge technologies. But just how different are modern business phone systems compared to their traditional counterparts? 1. Scalable cloud telephony services […]

VoIP problems? Here’s how to fix them

To save money and increase efficiency, small- and medium-sized businesses should consider switching to Voice over Internet Protocol (VoIP) phone systems. However, it is important to understand how to properly use this technology and troubleshoot any issues that may arise. Here are some common VoIP issues and their solutions. Jitter Jittery or crackly audio on […]

TDoS: What it is and how to protect against it

Does your business use a Voice over Internet Protocol (VoIP) system? If so, you need to be aware of telephony denial-of-service, a type of attack on VoIP systems. Learn more about TDoS and how to prevent it from disrupting your operations. What is TDoS? A denial-of-service attack aims to crash a system by bombarding it […]

Protect your VoIP systems against denial-of-service attacks

Telephony systems are crucial to business communications and operations and therefore need to be highly secure. Although malware and viruses are some of the most common threats to Voice over Internet Protocol (VoIP) systems, there are other little-known threats too, such as denial-of-service (DoS) attacks. If your business heavily relies on VoIP, you should learn […]

Should your business switch to VoIP phones?

Many businesses still rely heavily on landline telephones as the first point of contact with their customers. But thanks to technological advances that combine the best of traditional telephony and digital connectivity, businesses can now enjoy a more affordable and more reliable option: Voice over Internet Protocol (VoIP) phones. Does this technology fit your business? […]

How to deal with common VoIP problems

When it comes to saving money for small businesses, Voice over Internet Protocol (VoIP) is a good solution. But not all VoIP systems are built the same. So when you’re ready to use this technology for your business, beware of these common VoIP pitfalls. Any of these VoIP issues can tarnish your company’s reputation and […]

Different VoIP services you can benefit from

While Voice over Internet Protocol (VoIP) technology itself is easy to use, there remain several questions about its nature and deployment that every business owner should ask. Should VoIP be on-premises or cloud-based? What’s the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following […]

Microsoft Teams: The new Skype for Business?

At the Ignite conference in September, Microsoft announced that the Teams app will eventually replace Skype for Business as the primary communication tool for Office 365. This is a huge development, and there are undoubtedly many questions that need answers. To find out more about what’s going to happen to Skype for Business and Microsoft […]

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