Blog

Activate Siri on macOS without giving Apple access to your contacts

Mac users love the convenience of Siri for performing quick tasks or finding information. However, enabling Siri on macOS often comes with a privacy tradeoff: sharing your contacts and more with Apple. While this may not seem significant to some, it raises valid concerns for users deeply invested in safeguarding their personal data.

Essential topics every employee cybersecurity awareness training should cover

Cybersecurity threats are on the rise, with businesses of all sizes becoming frequent targets. A huge percentage of cyberattacks stem from human error, making employee cybersecurity awareness training more critical than ever. 

For both employees managing sensitive data daily and business owners seeking to protect company assets, this guide outlines the importance of cybersecurity awareness and discusses the essential topics every cybersecurity training program must include.

An SMB’s guide to understanding the UCaaS and CCaaS convergence

Modern businesses run on communication — both within teams and with customers. That’s why more small and mid-sized businesses (SMBs) are integrating UCaaS and CCaaS to create a more connected and responsive workplace. This article explores how a unified approach can simplify communication and reduce costs while also offering practical steps for combining the two solutions effectively.

What HTTPS really does and why you should care

Think HTTPS (Hypertext Transfer Protocol Secure) is just another tech acronym? Think again. This article unpacks the real-world benefits of browsing on HTTPS-enabled websites. It’s a straightforward look at how this simple security protocol helps keep your online activities protected, and why you should always look for it before clicking.

What every healthcare business needs to know about HIPAA compliance

More than a legal requirement for those working in or collaborating with the healthcare sector, compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) is your business’s commitment to protecting patient trust. Read our comprehensive article to discover who needs to comply with HIPAA, what’s at stake, and how to keep your company safe from costly violations.

AI and traditional support: Why combining both is the key to success

Delivering exceptional customer support is no longer an optional add-on — it’s a vital part of building customer loyalty and gaining a competitive edge. But with the rise of artificial intelligence (AI) in recent years, businesses are now grappling with a central question: should they stick with traditional customer support or transition entirely to AI-driven solutions?

The reality is, you don’t have to choose one over the other.

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