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If genie lamps were out of stock before you could place an order for one, the next best thing to manage and grow your small- and medium-sized business lies in CRM. Short for customer relationship management, a real difference is possible, with the right software of course. With the numerous options out there, finding the […]

Did you know that Microsoft’s Office 365 platform provides updates to their online components once every quarter? This is quite impressive because as an end user, you’ll be able to enjoy a more feature-rich and intuitive experience with your cloud productivity suite without having to manually install the updates yourself. So what exactly does Office […]

Citrix is one of the biggest names in the virtualization sector. It currently services over 330,000 organizations, and by teaming up with Microsoft to expand its cloud-based software delivery, the company hopes to give that number a boost. While the news of this partnership does mean winding down one popular software as a service, a […]

Bugs have come a long way, and they’re not just creepy-crawlies anymore. So we have to worry not only about the bugs that we contract and make us physically ill, but also the bugs that threaten the security of our beloved smartphones. Most people overlook bugs since they’re so tiny, but what they lack in […]

For a long stretch of time, the relationship between Apple’s iPhone and Microsoft’s Office suite wasn’t great. The screen was too cramped for efficient document-creation and the processors were too slow to support the multitude of functions. Fast forward to present day, and those grievances have mostly been taken care of. What iPhone owners are […]

Technology addicts and workaholics have one thing in common: a constant quest to reduce barriers between themselves and their technology. If being interrupted by a buzzing phone is the bane of your desk-based existence, the Windows 10’s anniversary update contains an exciting feature that just might put a smile on your face. By simply installing […]

Every time we learn about a cyberattack that has affected so many businesses, we invest in security technologies that will safeguard our systems. This year, however, social engineering attacks have taken center stage in the Rio Olympics. Using various scams, hackers can circumvent network security systems by convincing gullible users into giving away sensitive information. […]

VoIP is the funny-sounding phone system that’s been around for over two decades. Though that may seem surprising, it actually makes sense, because that’s about how long the internet has been mainstream, and “Voice over Internet Protocol” needs internet in order to function. So what might the future hold for small-business telecom if these two […]

While an impressive arsenal of weapons can help you win a battle, you need diligence, perseverance and sacrifice to win the war. But when that war is waged in the arena of calendar management, you’re dealing with a whole other monster. When scheduling meetings, uncontrollable factors like varying schedules and department-specific time constraints mean that […]

In today’s tech-centric world, the demand for new apps is overwhelming the supply. Whether due to simple curiosity or just plain excitement, people are usually drawn to chatbots. In time, however, novelty wears thin and people lose interest. This may be partially due to the fact that bots aren’t as engaging as we initially imagined […]