VoIP improved dramatically when telecoms shifted from 3G to 4G — and businesses are in for a treat once 5G is rolled out.
VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G networks are limited to 12 Mbps upload and 2 Mbps download speeds, they experience unstable and poor call connectivity and clarity. These limitations could also lead to something called packet loss, which happens when one or more “packets” of data traveling across a computer network fail to reach their destination, typically caused by network congestion. Packet loss reduces audio/video quality and could even cause calls to be dropped.
5G’s greater speed prevents packet loss, but the tech has another feature that makes it better than 4G. 4G network providers set a fixed amount of bandwidth for every direction it transmits a signal to, but with 5G, the bandwidth can be adjusted on the fly.
This means that 5G network providers can allocate bandwidth to mitigate congestion as soon as it manifests itself. In practical terms, businesses could reach their customers even if the latter are in packed places that normally max out 4G mobile network capacity constraints, like in football stadiums or airports.
Improved video conferencing
The major factor holding web and video conferencing back is how fast current networks can transmit data. Fortunately, innovations like Web Real-Time-Communications (WebRTC) and 5G networks will enhance VoIP for businesses. Providing open and stable streaming as well as sufficient transfer speeds will soon allow businesses to accommodate higher-quality, even 4K and 8K resolution, videos.
Beyond improved streaming quality, 5G networks will also be able to support video calls with an increased number of participants. This means that businesses can serve more customers and conduct larger video meetings, which is timely, considering the current shift toward remote working.
Virtual and augmented reality
With 5G network speeds, virtual and augmented reality will become more common for SMBs. 5G will blow past 4G’s Gbps (gigabits per second) limit, which is currently holding back the adoption of virtual reality (VR) and augmented reality (AR) applications.
VR and AR need to process significantly more data because of the visuals they must process as users move, and this puts an enormous strain on mobile networks. 5G is also set to ensure a better user experience by facilitating smoother connections and preventing network delays from affecting your bottom line.
When your business decides to adopt the up-and-coming 5G network, you can expect to see significant VoIP improvements. Ensure the success of your SMB with increased network speeds, better call quality, and conversations with consistent connectivity. If you’re looking to set up a VoIP system for your business, call or email us today!