In 2024, choosing the right phone system is more important than ever to stay ahead of the competition. This comprehensive guide will walk you through the latest business phone system advancements, including Voice over Internet Protocol (VoIP), which has become the preferred choice for companies looking to enhance their communication strategies.

Although digital communication tools let businesses connect with customers and other stakeholders in an efficient manner, landlines are still used to communicate with business stakeholders. And for many organizations, determining whether to use internet phones or traditional landlines remains a concern.