Voice over Internet Protocol (VoIP) is a telecommunication system that uses the internet rather than traditional telephone lines. Businesses in Baltimore and all across the state of Maryland have been trading in their traditional phone lines for this digital phone system. And it's because it offers a host of benefits to anyone who implements them. Below are the most compelling reasons everyone is switching to VoIP.
Enhanced productivity
Businesses are becoming more mobile than ever. People are increasingly relying on smartphones to work and communicate with colleagues and clients outside of the office.
However, a landline has an advantage that smartphones don’t. It can be connected to as many phones in the office as there are office phone jacks. All those phones will ring if that landline number is called.
With VoIP, you can now have that same functionality on smartphones and mobile devices. VoIP lets you quickly and easily forward your landline’s business number to company-registered smartphones or devices so employees can make and receive business calls from any location.
What a boon to productivity! For one, you can travel or work remotely with your office communications with you. With VoIP’s enhanced mobility feature, your business can have all the features of its landline forwarded to your company’s VoIP-enabled smartphones, allowing you to answer and transfer calls, check voicemail, and set their presence status remotely.
Huge savings
Smart businesses are always looking for opportunities to get rid of unnecessary expenses. VoIP phone systems eliminate the expensive local and long-distance call rates associated with traditional telephone systems.
Since VoIP uses the internet to enable communications, your business will only have to pay for the monthly internet bill. By contrast, traditional phone systems charge you by the minute, which can be extremely expensive. With VoIP systems, your business will no longer have to deal with hefty fees from many client calls and long international calls.
This is good news for SMBs and startups whose budgets are typically tight because VoIP systems normally cost 30% to 75% less than traditional phones. This drop in expenses is not only due to the flat monthly internet fee, but also because it removes the need for traditional phone company technicians to do maintenance and add phone lines, features, and users. Instead, VoIP providers handle all of this for you for an affordable price.
More efficient collaboration
Imagine syncing all your phone contacts and communications with other messaging, collaboration, and productivity platforms such as email, Office 365, and social media services. You can practically do business at your convenience without the need to be held up by waiting to get to a desktop computer. You can send large files, documents, images, and videos to clients when the need arises.
One standout collaboration feature is VoIP’s ability to seamlessly facilitate conference calls in its system. Conducting a virtual meeting in real time with several people in a single session is a normal feature for a VoIP system. VoIP compresses data packets during a call, allowing more callers to be present on one access line without any drops in call quality. Furthermore, employees never have to suffer long commutes to attend a meeting and you don't need to splurge a huge amount of cash for setting it up.
Traditional phone lines are like paper, just about as useful to an office that’s going paperless. Given the advantages and cost savings of going digital, why stick with antiquated tech? Moving your business forward starts with upgrading its phone lines. If you want to know more about VoIP and cloud solutions, and how they benefit your business, get in touch with us at NetQuest.
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