Many small- and medium-sized businesses (SMBs) rely on Microsoft 365 to do a variety of tasks, enable team collaboration, and streamline processes. And because it is widely used for many different functions, several programs and data tend to overlap within the Microsoft 365 environment, making it challenging for users to track information and connections.

More and more small- to medium-sized businesses (SMBs) are relying on Microsoft 365 as their productivity suite of choice. When this software solution was released years ago, the developers touted it as the ideal tool to help employees become more productive, collaborate more efficiently, and complete tasks on time.