With
the opening of a new office it seemed like
the right time to find a new IT support
company. “We interviewed other companies
and decided to go with NetQuest. Their service
and their value helped to sway our decision
plus they seemed more advanced than the
other companies we interviewed. We wanted
to be able to keep up with the way technology
grows, and had to make sure our vendor was
able to support that.”
Netquest listened to the Center’s
needs which included upgrading the servers.
“NetQuest advised us to plan ahead
for future growth…..everything is
running perfectly, and we don’t have
any issues or any need to call them back
for further expansion. All because they
thought ahead of the game.”
Later we decided to change line of business
software vendors. “This was a big
project; it took us a year to implement,
but NetQuest was with us every step of the
way, advising us not just on server space
but every aspect of the project, including
the testing of databases, servers, and printers.”
“We sent NetQuest home after a couple
of days because everything was working right.”
Occasional breakdowns are inevitable, but
NetQuest always provides a rapid response
to any situation. “Whatever the problem
or concern, we call NetQuest support and
get a call back in a matter of minutes.”
JR Baylor
Assistant Administrator
Orthopaedic and Sports Medicine Center
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